Crisis Recovery

This page highlights resources to support the use of a multi-tiered system of support (MTSS) framework to support students, families, and educators during the transition back to school during and following a crisis (e.g., violent event, a pandemic, natural disaster, social unrest, or other emergency) in a manner that prioritizes their health and safety, social and emotional needs, and behavioral and academic growth. 

What is Crisis Recovery?

Recovery from a crisis event is a long-term process best guided by a representative leadership team. Our resources are designed to support families, educators, schools, districts, and states throughout the phases of crisis recovery following a significant crisis event that disrupted the learning environment. While everyone’s path to recovery is unique, there are community-level trends that we can use to predict levels of need across time and guide recovery planning (Adapted from Mauseth, Covington, Chan, Frazier (in preparation). We describe each phase and specific action items below.

How to Support Crisis Recovery Through MTSS

Follow the steps below to support recovery. If your district or state is looking for external support or technical assistance for crisis prevention, preparation, response, or recovery, please contact your state PBIS coordinator. 

1. Provide Support Across Phases of Crisis Recovery

See below for expanded descriptions of each phase and key actions and resources.

2. Leverage Existing Systems Across the Implementation Cascade

To maximize both benefit and efficiency, enhance and adjust existing systems to support implementation. Use existing leadership team structures to develop, implement, and monitor a recovery plan.

3. Do What Works, and Do It Well

ocus on a small number of evidence-based and culturally relevant practices, across social, emotional, behavioral, and academic domains, that have an equitable and measurable impact and invest in doing them well. Every situation is unique and the greater the impact of an event the greater the need for schools to intensify support. Student-teacher relationships are one of the most powerful predictors of student emotional wellness, classroom climate, and academic success. Getting back to “routine” is one of the key pillars of recovery, take it slowly and be flexible but move purposefully back toward routines. Throughout the recovery process, be mindful of the situations and experiences that affect and overwhelm your emotional state, cause distress, and make it difficult to stay in the moment. In these moments, remember to go back to the basics of what we know works.

Key Actions and Resources By Phase 

Impact/Response: Ensure Safety

This phase begins with the onset of the crisis event and encompasses the time during which schools are closed or significantly disrupted. Following the immediate responses, the school and district must begin planning for re-opening. The primary goal during this time is to ensure safety. This phase occurs hours to weeks post-incident.

What to Expect

Common responses may include difficulty concentrating, sleep disturbance, separation anxiety, hyperactivity, and crying spells. These symptoms in the first few weeks following a traumatic event are normal. Symptoms at this point are not indicative of longer-term challenges and can be addressed as normal responses to the grief and violation of safety that was experienced. Crisis events affect everyone differently. Students who have struggled in school before the crisis event may need more intensive support in this phase.

Key District Actions

  • Ensure immediate safety for all some text
    • Implement emergency communication, reunification, and resource distribution plans in coordination with outside agencies (e.g., community mental health agencies, law enforcement)
    • Assess the scope of the incident 
    • Provide access to evidence-based triage and psychological first aid to the most impacted students and staff as soon as possible
    • Centralize communication regarding available resources and anticipated re-opening timelines and procedures. 
  • Re-open school as soon as feasibly possible
    • Plan for building repair or relocation 
    • Provide time for staff planning and community support before students return
    • Avoid overwhelming staff with significant new learning – focus on building confidence in a few key strategies related to connections, routines, and emotional regulation
    • Plan for increased staff presence to support connections during re-opening 

Resources

Heroic/Cohesion: Stabilize Learning Environment

This phase generally begins when schools re-open as the district transitions from rescue to initial recovery. Resources are directed toward social, emotional, and behavioral supports and the goal is to stabilize the learning environment and promote a sense of community for healing. This phase occurs weeks to months post-incident.

What to Expect

Social cohesion and external support are strong during this phase and community members may have an unrealistic perception of recovery and the extent of the impact.

Key District Actions

  • Support students' social, emotional, and behavioral transition back into the school environment some text
    • Reteach and practice school-wide expectations and any new routines or procedures 
    • Reteach and practice academic routines at an independent instructional level. Implement and support a few key tier 1 strategies related to connections, routines, and emotional regulation for all
    • Provide universal “on-demand” support for students and staff (e.g., push-in support, wellness room)
    • Expect a wide range of student behavioral responses and maintain a restorative and instructional approach to discipline and resist pressure to intensify exclusionary practices.
  • Focus on staff support and wellness some text
    • Provide as much notice as possible about disruptions to routines 
    • Avoid overwhelming staff with significant new learning
  • Provide multiple opportunities and avenues for staff and student feedback on new procedures and supports

Resources

Adversity/Surge: Differentiate Based on Data

This phase occurs months post-incident and may include the start of the next school year. The goal during this time is to use data to begin to differentiate supports and plan for long-term recovery.

What to Expect

This is a challenging phase during which much of the immediate sense of social cohesion and outside support may fade. Social, emotional, and behavioral needs are likely to increase in both acuity levels and number of people needing support. Educators, students, and family members may experience increased levels of exhaustion, grief, loss, and hopelessness. Because everyone moves through the recovery process at different rates, community cohesion may be eroded as some community members are “ready to move on” while others are still really struggling. Depression or suicide ideation or attempts may increase during this time.

Key District Actions

  • Intensify focus on tier 1 core practices to address the surge in student and educator needssome text
    • Use multiple sources of data to adjust universal supports as needed
    • Use existing procedures (e.g., evidence-based, aligned with documented need, capacity for implementation) for selecting and adopting any new practices  
    • Slowly restore the balance between social-emotional support and academics
  • Begin to differentiate social-emotional behavioral supports based on multiple sources of datasome text
    • Use available data to ensure access to effective small-group and individualized supports
    • Establish clear referral procedures for intensive support for evidence-based suicide prevention and mental health supports (e.g., TF-CBT) 
    • Plan for and enhance capacity to accommodate an increase in referrals to special education and/ or threat assessment 
    • Monitor and support students with identified disabilities, those with prior risk factors,  and those most impacted by the incident
    • Continue to engage in meaningful participation of students, families and staff through listening sessions, surveys, etc. to sustain systems and practices centered in their agency, voice, and expression.  
    • Maintain or increase support for staff as disillusionment and fatigue may increase (e.g., scheduling flexibility, long-term sub availability) 
    • Prepare to increase staff and student support needs as memorial events, similar incidents in other places, or other reminders of the incident occur

Resources

Rebuilding/Resilience: Integrated Systems of Wellness

During this phase school districts develop an enhanced full continuum of supports that meets the ongoing needs of staff and students and use data to monitor progress and match supports to existing and emerging needs. This phase occurs months to years post-incident. The goal is to establish a culture of wellness grounded in community connections and collaboration.

What to Expect

Educators, students, and family members may experience reconnection, adjustment, and a renewed sense of purpose and hope. Exhaustion, grief, and loss may continue for some. Disaster cascade effects may occur if additional traumatic incidents impact individuals or the community. 

Key District Actions

  • Enhance MTSS systems and practices to meet long-term staff and student needs by leveraging  ongoing community partnerships
  • Focus on capacity building and retention of staff
  • Continue to anticipate and adjust support to meet an increased level of staff and student needs as memorial events, similar incidents in other places, or other reminders of the incident occur

Resources

Prevention and Preparation Resources

Key Actions

Practices

  • Develop and implement strong anti-bullying and harassment policies and supports
  • Link emergency response plans with existing school and district teams (e.g., district leadership team, district safety team, district PBIS team) and systems to support implementation fidelity
  • Review the physical safety of the building and classrooms and ensure all members of the school community know their role
  • Develop a full continuum of evidence-based interventions to support students with trauma exposure, internalizing, or externalizing behavioral concerns. 
  • Plan and practice re-unification procedures 

Systems

  • Identify and pre-vet outside resources, prioritize existing partnerships 
  • If you are implementing a behavioral threat assessment process, ensure it is evidence-based and integrated within your advanced tiers systems 

Data

  • Establish data systems that include academics, behavior, social-emotional well-being, and school climate that can be used to address needs and guide recovery efforts proactively 
  • Establish triage and screening procedures to identify exposure to trauma as well as internalizing and externalizing concerns and connect students to effective interventions

Resources